Privacy policy

Privacy policy

Setcore Petroleum Services, its subsidiaries and affiliates (hereinafter collectively referred to as “Setcore Petroleum Services,” and “we”) respect the privacy of our online visitors and recognise the importance of protecting your personal information. We have therefore adopted a corporate-wide online privacy policy that guides how we collect, store and use the information you provide us when you visit our website.

What and how information is collected

Setcore Petroleum Services may request and collect information from our online visitors on a voluntary basis and only during contact us emails and emails relating to job vacancies. The requested information may include personal identifying information such as your name, email address, phone number, fax number, place of work, etc.

Information usage and distribution

The information you provide us is collected by Setcore Petroleum Services and will not be shared with third-party vendors other than to provide you with feedback on technical support or customer-service enquiries. In the event of using a third-party vendor for the specified reasons, any third-party vendors have agreed to maintain the confidentiality and security of the information we share with them.

Visitors to our websites
When someone visits our site, we collect non-personally identifiable information. This information is collected via Google Analytics and we do this to find out statistical information including visitor numbers, traffic sources and content access information. We do not make any attempt to find out the identities of those visiting our site.

We will not associate any data gathered from this site with any personally identifying information from any source. In all circumstances where we DO collect personally identifiable information, we will explain what we intend to do with it.

Use of cookies by Setcore Petroleum Services
A cookie is a piece of data stored on your hard drive containing information about you as the user. Once you close your browser, the cookie is deactivated. You have the right to refuse our use of cookies containing information about you on your hard drive. The table below explains the cookies we use and why.

Cookie Name Explanation Further reading
Google Analytics _utma _utmb _utmc _utmz These cookies are used to build up information for the Analytics service run by Google. They allow us to run reports on how the website is accessed, what pages are visited, and traffic sources sending visitors to the website(s). The information stored in these cookies is non-personally identifiable. Google Privacy Policy
Content management system exp_tracker exp_last_activity exp_last_visit These cookies are used to improve the user experience of the website by building up anonymous data profiles that enable us to understand user journeys and behaviour across the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

To opt out of being tracked by Google Analytics across all websites visit

Links to other sites

You should be aware that when you are on Setcore Petroleum Services’ website, you could be directed to other sites that are beyond our control. If there are links to other sites from Setcore Petroleum Services’ website that take you outside our service, we cannot guarantee that the privacy policies of these websites meet our standards. As always, we recommend reading the privacy policy of any new site you go to online.

Questions or complaints

If you have any questions, complaints, or comments about Setcore Petroleum Services or this privacy policy, please contact Setcore Petroleum Services by sending an e-mail to